Customer Service:
Our office will be closed on the following days:
Friday 24th December (From 12:00PM)
Saturday 25th December
Sunday 26th December
Monday 27th December
Tuesday 28th December
Friday 31st December (From 12:00PM)
Saturday 1st January
Sunday 2nd January
Monday 3rd January
Tuesday 4th January
If you have any questions about your order during this time please check our FAQ’s.
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Last Posting Dates for Christmas
UK:
Wednesday 22nd December (before 2:00pm) - UK Standard (Parcelforce & DPD)
Thursday 23rd December (before 2:00pm) - UK Next Day (Parcelforce)
Europe:
Friday 10th December - Friday 17th December (before 2:00pm) - Euro Priority
USA & Canada:
Monday 6th December (before 2:00pm) - DHL Worldwide Express
Rest of World:
Monday 29th November - Wednesday 15th December (before 2:00pm) - Global Priority (Parcelforce)
The above dates do not mean that delivery before Christmas is guaranteed. For more information on shipping, please check here.
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Shipping Collections:
There will be no courier collections on the following dates:-
Saturday 25th December
Sunday 26th December
Monday 27th December
Tuesday 28th December
Saturday 1st January
Sunday 2nd January
Monday 3rd January
Tuesday 4th January
Please note: Orders placed after 2:00pm on Friday 24th December will not be collected and dispatched until Wednesday 29th December. Tracking information will not be updated until orders are collected on this date.
Orders placed after 2:00pm on Friday 31st December will not be collected and dispatched until Wednesday 5th January 2022. Tracking information will not be updated until orders are collected on this date.
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Shop Festive Opening Times
December 2021
Monday 20th 10:00 - 17:00
Tuesday 21st 10:00 - 17:00
Wednesday 22nd 10:00 - 17:00
Thursday 23rd 10:00 - 17:00
Friday 24th 10:00 - 16:00
Saturday 25th CLOSED
Sunday 26th 12:00 - 16:00
Monday 27th 10:00 - 17:00
Tuesday 28th 10:00 - 17:00
Wednesday 29th 10:00 - 17:00
Thursday 30th 10:00 - 17:00
Friday 31st 10:00 - 16:00
January 2022
Saturday 1st CLOSED
Sunday 2nd CLOSED
Monday 3rd 10:00 - 17:00
Tuesday 4th 10:00 - 17:00
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Christmas Returns Information
We have extended our returns period for the Festive Period. Orders placed between Wednesday 1st December and Tuesday 21st December can be returned up to 28 days after date of delivery for a refund or size exchange. For further information please kindly refer to our Terms and Conditions here.